Fair Practices Code

Ever World Corporate Finance Pvt Ltd is committed to conducting its business in a fair, transparent, ethical, and customer-friendly manner. This Fair Practices Code outlines the standards and principles that we follow while providing loan consultancy and loan facilitation services.

The objective of this code is to ensure transparency, fairness, and professionalism in all dealings with customers.

Objective of Fair Practices Code

The Fair Practices Code is designed to:

 ➤ Ensure fair and transparent dealings with customers

 ➤ Provide clear and accurate information about loan services

 ➤ Maintain ethical business practices

 ➤ Avoid misleading information or false commitments

 ➤ Protect customer interests

 ➤ Provide proper grievance redressal

 ➤ Maintain confidentiality of customer information

Transparency in Services

We are committed to transparency in all our services. Customers will be informed about:

 ➤ Loan process

 ➤ Required documents

 ➤ Eligibility criteria

 ➤ Interest rate (as per lender)

 ➤ Processing fees (if applicable)

 ➤ Service charges (if applicable)

 ➤ Loan tenure

 ➤ EMI amount

 ➤ Loan terms and conditions

We do not make false promises regarding guaranteed loan approval or lowest interest rates.

Fair Communication

We ensure that:

 ➤ All communication with customers is professional and honest

 ➤ Customers are not misled or forced into taking loans

 ➤ Customers are given proper time to understand loan terms

 ➤ All service charges are explained clearly

 ➤ Customers receive proper guidance before applying for loan

Customer Confidentiality

We respect customer privacy and confidentiality. Customer information and documents are used only for:

 ➤ Loan processing

 ➤ Eligibility checking

 ➤ Sharing with banks/NBFCs

 ➤ Legal or regulatory requirements

We do not share or sell customer data to unauthorized parties.

Ethical Business Practices

We follow ethical business practices and ensure:

 ➤ No fake commitments

 ➤ No hidden charges

 ➤ No misleading advertisements

 ➤ No pressure selling

 ➤ No misuse of customer documents

 ➤ Proper documentation process

 ➤ Transparent service charges

Customer Complaints and Grievances

Customers can raise complaints regarding:

 ➤ Service issues

 ➤ Delay in processing

 ➤ Staff behavior

 ➤ Charges or fees

 ➤ Miscommunication

 ➤ Privacy concerns

All complaints will be handled as per our Grievance Redressal Policy.

Compliance with Laws

Ever World Corporate Finance Pvt Ltd operates in compliance with applicable laws, financial regulations, and industry standards related to loan consultancy and financial services.

Updates to Fair Practices Code

We may update this Fair Practices Code from time to time to reflect changes in business practices, regulations, or services.

Users are advised to review this page periodically.